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The Simple Way to Get Through to Difficult People
Overview

Whether the person is a harried colleague, a stressed-out client, or an insecure spouse - things can only go from bad to worse if you are unable to break through emotional barricades. During this Webcast, Mark Goulston will explore a number of powerful yet simple, easy-to-apply techniques to reach through these barriers and have your message be heard and understood.

Course Authors

Mark Goulston

  • Course Level: Beginner
  • Subject: Business and Management Studies
  • Fees: TBA
  • Language: English
  • Certificate: Available
  • Duration:
  • Provider: